Effective Date: 01.01.2017

Dawson Manufacturing, LLC (“Dawson Manufacturing,” “we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and share information when you visit our website, contact us, submit forms, place orders, or otherwise interact with our business.

By using our website or services, you agree to this Privacy Policy.

We may collect information you provide directly to us, including:

• name 
• email address 
• phone number 
• billing address 
• shipping address 
• company information 
• purchase and order history 
• product interest details 
• financing-related information you choose to provide 
• information provided in forms, quotes, or consultations 

We may also automatically collect:

• IP address 
• browser type 
• device type 
• pages visited 
• time on site 
• navigation paths 
• website behavior data 
• referral information 

We may also retain communications such as:

• emails 
• texts 
• call notes 
• customer support communications 

We use your information to:

• process orders 
• manage customer records 
• communicate with customers 
• send shipping and order updates 
• provide customer support 
• improve website performance 
• analyze customer and website activity 
• send marketing emails or promotional communications 
• protect against fraud or misuse 
• maintain internal business systems and records 

We may keep customer purchase history to understand who our customers are, what they purchased, and when they purchased it.

We may also add customers to email lists for product updates, launches, service messages, or promotional communication, subject to applicable law and opt-out rights.

We do not sell your personal information.

We may use cookies, analytics, pixels, and similar technologies to:

• understand website behavior 
• improve performance 
• support marketing 
• evaluate advertising effectiveness 

You may adjust browser settings to refuse cookies, though parts of the website may not function correctly.

We may share your information with trusted third-party providers as necessary to run our business, including:

• payment processors 
• shipping providers 
• freight carriers 
• CRM platforms 
• email and SMS marketing providers 
• analytics tools 
• website hosting and IT providers 
• legal, accounting, and professional service providers 

We do not sell your information and do not share it casually or for unrelated purposes.

We use reasonable technical, physical, and administrative safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

You may request to:

• access your personal information 
• correct inaccurate information 
• request deletion where applicable 
• opt out of marketing communications 

To make such a request, contact us using the information listed below.

You may unsubscribe from promotional emails by clicking the unsubscribe link in those emails. You may opt out of SMS marketing by following the opt-out instructions in the message.

Operational communications such as order confirmations, shipping updates, warranty-related notices, or customer service communications may still be sent.

We retain information as long as reasonably necessary for:

• business operations 
• customer service 
• order support 
• legal compliance 
• record keeping 
• trend analysis 
• warranty and service history 

When information is no longer needed, we may delete or anonymize it.

Our website may link to third-party websites. We are not responsible for those third parties’ privacy practices.

Our website and products are not directed to children, and we do not knowingly collect personal information from children.

If you access our website from outside the United States, you understand that your information may be transferred to and processed in the United States.

We may update this Privacy Policy from time to time. Updates will be posted on this page.

Dawson Manufacturing, LLC
899 Airport Parkway, Suite E
Glen Burnie, Maryland 21032

Email: Sales@mulchMatusa.com
Phone: 888.776.8524